To check your e-mail settings:

Open OutLook Express

You can cancel the dial up if you do not need to log on or you can log on to do this.

Click on Tools

Click on Accounts

Click on the Mail tab

Click on the mail.hillcountry.net to highlight

Click on Properties to the right

Click on the Servers tab

Delete and retype the mail settings for incoming (POP3) and outgoing (SMTP) mail.

They should read:

mail.hillcountry.net

For the "Incoming Mail Server" account name, put your FULL email address, e.g. username@hillcountry.net

Check the "Remember password" box if you wish

Make sure that the following is NOT CHECKED: Log on using Secure Password Authentication

For "Outgoing Mail Server" make sure the following IS CHECKED: My server requires authentication

and click on the "Settings" tab, click in the "Log on using" button, and put in your FULL email

address, e.g. username@hillcountry.net and then your password and check "Remember password" if you wish.

Make sure that the following is NOT CHECKED: Log on using Secure Password Authentication

Click on the "Advanced" tab, make sure to check the settings for "This server requires a secure connection" and the outgoing port is 25, the incoming port is 995.

Click on "Apply" then "OK" then "close" on the Internet Accounts window.

You may also need to disable your anti-virus program, reboot your computer and then re-enable anti-virus.

If you are still experiencing problems call 210-532-6503 Monday-Friday 9:00AM-7:30PM and Saturday 1PM-4PM.

Please leave a message if someone does not answer and your call will be returned.

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